WaxMail Help – Outlook Express

Setting up your microphone

Features:

• Send a voice message to any email address
• Reply to a normal email with a voice message
• Add a voice message to a normal email
• Add multiple voice messages to an email
• Pause recording
• Listen to the voice message before sending
• Name a voice message
• Delete a voice message
• Alter the auto-generated email body text

Troubleshooting

System Requirements

Setting up your microphone

Most systems should function OK without special configuration – just plug in your microphone or headset (laptop users can use their built-in microphone) and start using WaxMail.

However if you find that your voice is not being recorded correctly, or if the volume level is not adequate, follow these steps:

1. Start > Control Panel.
2. Open “Sounds and Audio Devices”.
3. Click the “Audio” tab.
4. In the “Sound Recording” panel, click the “Volume” button.
5. Check and alter the “Microphone” settings as required. Ensure the “Select” checkbox is checked. Adjust the volume and other settings as required.

Send a voice message to any email address

To send a voice message using WaxMail:

1. Click the “New WaxMail” button on the Outlook Express toolbar:

2. A normal Outlook email window is displayed, together with the WaxMail recording desk.

3. Enter the recipient(s) and subject as you normally would.

4. Click the “Rec” button.

5. Record your message by speaking into the microphone. NOTE: You can keep working while you talk. For example, you can enter text into the body of the email, alter the recipients etc.

6. Click “Stop” when you have finished recording.

7. WaxMail saves the recording to disk as an MP3 file. WaxMail also updates the text in the email to let your recipient(s) know that there is a recording for them to listen to. NOTE: You will not see the attachment in the message window at this point. The attachment is added to the message when you click “Send”.

8. Click “Send”

The recipient can listen to your message using any MP3 player and any email client – usually by simply double-clicking the attachment.

Reply to a normal email with a voice message

To reply to a normal email using WaxMail:
1. Click Outlook’s “Reply” button as you would normally.

2. Within the email toolbar, click the “Add WaxMail message” button.

3. Click the “Rec” button.

4. Record your message by speaking into the microphone.
5. Click “Stop” when you have finished recording.

6. WaxMail saves the recording to disk as an MP3 file.  WaxMail also updates the text in the email to let your recipient(s) know that there is a recording for them to listen to.  NOTE: You will not see the attachment in the message window at this point.  The attachment is added to the message when you click “Send”.

7. Click “Send”

Add a voice message to a normal email

Sometimes you will be typing a normal email and then decide you want to include a WaxMail voice attachment.
To do this:
1. Within the email toolbar, click the “Add WaxMail message” button.

2. Click the “Rec” button.

3. Record your message by speaking into the microphone.
4. Click “Stop” when you have finished recording.

5. WaxMail saves the recording to disk as an MP3 file.  WaxMail also updates the text in the email to let your recipient(s) know that there is a recording for them to listen to.  NOTE: You will not see the attachment in the message window at this point.  The attachment is added to the message when you click “Send”.

Add multiple voice messages to an email

You can add multiple voice messages to a single email, simply by clicking “Rec” and “Stop” multiple times.

Pause recording

While recording, you can pause at any time by clicking the Pause button.

Whereas clicking Stop then Record again generates two separate voice message attachments, clicking Pause allows you to stop recording for a while, but keep the entire voice message in one attachment.

Listen to the voice message before sending

WaxMail messages are saved as standard MP3 files.

To listen to a recorded message, select the message in the WaxMail recording desk, and click the Play button.  The recording will be played back using your default MP3 player (e.g. Windows Media Player).

NOTE: This requires Windows Media Player, which is installed on most Windows systems, or any other audio software compatible with the MP3 format. If you have difficulty playing the file, install Windows Media Player (included on the Windows XP/2000 installation media and also available as a free download from Microsoft).

Name a voice message

WaxMail voice message attachments are called “WaxMail Message 1.mp3”, “WaxMail Message 2.mp3” and so on by default. You can rename the attachments as follows:

1. Click on the attachment in the WaxMail Recording Desk.

2. Click the “Rename” button.
3. Enter the new name.
4. Click OK.

Delete a voice message

You can delete a WaxMail voice message attachment as follows:

1. Click on the attachment in the

2. Click the “Delete” button.
3. Click OK to confirm.

Alter the auto-generated email body text

As voice messages are created, WaxMail updates the body of the email to alert the recipient to the presence of the attachment. To change this auto-generated text, click the Options button on the WaxMail toolbar, enter the text you would like to see, then click OK.

Troubleshooting

Unable to record?

Click here to troubleshoot recording issues.

Other issues

Contact WaxMail Support for assistance.

System Requirements

• Windows 2000/XP/2003
• Outlook 2000/XP/2002/2003
• Sound Card
• Microphone

Acknowledgements

The following components were used in the creation of WaxMail:

Indy

Copyright
Portions of this software are Copyright (c) 1993 – 2003, Chad Z. Hower (Kudzu) and the Indy Pit Crew – http://www.IndyProject.org/ License Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation, about box and/or other materials provided with the distribution.
No personal names or organizations names associated with the Indy project may be used to endorse or promote products derived from this software without specific prior written permission of the specific
individual or organization. THIS SOFTWARE IS PROVIDED BY Chad Z. Hower (Kudzu) and the Indy Pit
Crew “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,

EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

TPNGImage

By Gustavo Daud
1. This component should be distributed freely over the internet only when containing the exact same files from the original packaging.
2. Modified files may not be distributed. If you want to contribute with TPNGImage, send the enhancements to the author and if he implements your changes, you will be given the proper credit.
3. The component may be used in commercial projects but may NEVER be sold as source code.
4. Commercial graphics libraries are not allowed to use this component WITHOUT AUTHOR PRIOR AGREEMENT.
5. Credit for the author is required somewhere in the product documentation/or about box/etc.
6. Source code may be changed if it’s not redistributed.

Firstly, make sure there is no other software recording at the time you commence recording with WaxMail. If there is other software using the recording channel of your sound card this may prevent WaxMail from using it. Close the software (or simply stop recording using it) then try WaxMail recording again.

If this is not the case, the most likely cause of the issue is that the MP3 codecs that are installed by default with Windows have been disabled at some point (usually by other audio software). Follow the steps below and you should have it working in no time.

1. Close Outlook.
2. Look in your Windows\System32 directory for the file l3codeca.acm. If the file exists, go on with Step 3 below.

   If the file does not exist, and you are running Windows XP, install Windows Media Player (via Control Panel > Add or Remove Programs > Add/Remove Windows Components). If WaxMail recording still does not operate, return to this page and follow the remaining steps.

   If the file does not exist, and you are running Windows 2000, install Windows Media Services (via Control Panel > Add or Remove Programs > Add/Remove Windows Components). If WaxMail recording still does not operate, return to this page and follow the remaining steps.

3. Start the Control Panel.
4. Open Sounds and Audio Devices.
5. Click on the Hardware tab, and select Audio Codecs.

6.  Click the Properties button, followed by the Properties tab.

7.  If Fraunhofer IIS MPEG Layer-3 Codec is listed, proceed with Step 8. Otherwise skip to Step 10.

8.  Click on Fraunhofer IIS MPEG Layer-3 Codec, then click Properties.

9. Click on Do not use this audio codec, then click OK. Keep clicking OK until you are back at the Control Panel.

10. Click the Windows Start button and choose the Run option.

11. Enter cmd then click OK.

12. Type C: then press the ENTER key.

13. Type cd \windows\system32 then press the ENTER key.

14. Type regsvr32 l3codeca.acm then press the ENTER key.

15. Follow steps 2 to 5 again.

16. Click on Fraunhofer IIS MPEG Layer-3 Codec, then click Properties.

17. Click on Use this audio codec, then click OK. Keep clicking OK until you are back at the Control Panel.

18. Start Outlook and test the WaxMail recording functionality.

If you are still having issues, contact WaxMail technical support.

WaxMail Help – Microsoft Outlook

Setting up your microphone

Features:

• Send a voice message to any email address
• Reply to a normal email with a voice message
• Add a voice message to a normal email
• Add multiple voice messages to an email
• Pause recording
• Listen to the voice message before sending
• Name a voice message
• Delete a voice message
• Alter the auto-generated email body text

Troubleshooting

System Requirements

Setting up your microphone

Most systems should function OK without special configuration – just plug in your microphone or headset (laptop users can use their built-in microphone) and start using WaxMail.

However if you find that your voice is not being recorded correctly, or if the volume level is not adequate, follow these steps:

1. Start > Control Panel.
2. Open “Sounds and Audio Devices”.
3. Click the “Audio” tab.
4. In the “Sound Recording” panel, click the “Volume” button.
5. Check and alter the “Microphone” settings as required. Ensure the “Select” checkbox is checked. Adjust the volume and other settings as required.

Send a voice message to any email address

To send a voice message using WaxMail:

1. Click the “New WaxMail” button on the Outlook toolbar.

2. A normal Outlook email window is displayed, together with the WaxMail recording desk.

3. Enter the recipient(s) and subject as you normally would.

4. Click the “Rec” button.

5. Record your message by speaking into the microphone. NOTE: You can keep working while you talk. For example, you can enter text into the body of the email, alter the recipients etc.

6. Click “Stop” when you have finished recording.

7. WaxMail saves the recording as an MP3 attachment to the email.

8. Click “Send”

The recipient can listen to your message using any MP3 player and any email client – usually by simply double-clicking the attachment.

Reply to a normal email with a voice message

To reply to a normal email using WaxMail:
1. Click Outlook’s “Reply” button as you would normally.

2. Within the email toolbar, click the “Add WaxMail message” button.

3. Click the “Rec” button.

4. Record your message by speaking into the microphone.
5. Click “Stop” when you have finished recording.

6. WaxMail saves the recording as an MP3 attachment to the email.

7. Click “Send”

Add a voice message to a normal email

Sometimes you will be typing a normal email and then decide you want to include a WaxMail voice attachment.
To do this:
1. Within the email toolbar, click the “Add WaxMail message” button.

2. Click the “Rec” button.

3. Record your message by speaking into the microphone.
4. Click “Stop” when you have finished recording.

5. WaxMail saves the recording as an MP3 attachment to the email.

Add multiple voice messages to an email

You can add multiple voice messages to a single email, simply by clicking “Rec” and “Stop” multiple times.

Pause recording

While recording, you can pause at any time by clicking the Pause button.

Whereas clicking Stop then Record again generates two separate voice message attachments, clicking Pause allows you to stop recording for a while, but keep the entire voice message in one attachment.

Listen to the voice message before sending

WaxMail messages are saved as standard MP3 attachments to Outlook email items.

To listen to a recorded message, simply double-click the attachment.

NOTE: This requires Windows Media Player, which is installed on most Windows systems, or any other audio software compatible with the MP3 format. If you have difficulty playing the file, install Windows Media Player (included on the Windows XP/2000 installation media and also available as a free download from Microsoft).

Name a voice message

WaxMail voice message attachments are called “WaxMail Message 1.mp3”, “WaxMail Message 2.mp3” and so on by default. You can rename the attachments as follows:

1. Click on the attachment in the WaxMail Recording Desk.

2. Click the “Rename” button.
3. Enter the new name.
4. Click OK.

Delete a voice message

You can delete a WaxMail voice message attachment as follows:

1. Click on the attachment in the

2. Click the “Delete” button.
3. Click OK to confirm.

Alter the auto-generated email body text

As voice messages are created, WaxMail updates the body of the email to alert the recipient to the presence of the attachment. To change this auto-generated text, click the Options button on the WaxMail toolbar, enter the text you would like to see, then click OK.

Troubleshooting

Unable to record?

Click here to troubleshoot recording issues.

Other issues

Contact WaxMail Support for assistance.

System Requirements

• Windows 2000/XP/2003
• Outlook 2000/XP/2002/2003
• Sound Card
• Microphone

Acknowledgements

The following components were used in the creation of WaxMail:

Indy

Copyright
Portions of this software are Copyright (c) 1993 – 2003, Chad Z. Hower (Kudzu) and the Indy Pit Crew – http://www.IndyProject.org/ License Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation, about box and/or other materials provided with the distribution.
No personal names or organizations names associated with the Indy project may be used to endorse or promote products derived from this software without specific prior written permission of the specific
individual or organization. THIS SOFTWARE IS PROVIDED BY Chad Z. Hower (Kudzu) and the Indy Pit
Crew “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,

EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. TPNGImage

By Gustavo Daud
1. This component should be distributed freely over the internet only when containing the exact same files from the original packaging.
2. Modified files may not be distributed. If you want to contribute with TPNGImage, send the enhancements to the author and if he implements your changes, you will be given the proper credit.
3. The component may be used in commercial projects but may NEVER be sold as source code.
4. Commercial graphics libraries are not allowed to use this component WITHOUT AUTHOR PRIOR AGREEMENT.
5. Credit for the author is required somewhere in the product documentation/or about box/etc.
6. Source code may be changed if it’s not redistributed.

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